SMS Terms and Conditions

Program Description

Secure Way Insurance Agency sends account-related text messages to producers, agents and insureds who have opted in to receive them. You may opt in by checking the text messaging consent box on our contact form, or by giving us your consent in writing or verbally in the course of doing business with us. Consent is not a condition of purchasing any product or service.

Message Types

If you opt in, the messages you may receive from us include:

• Quote and submission status updates
• Underwriting information requests
• Certificate of insurance confirmations
• Document and signature requests
• Renewal and payment reminders
• Claim status updates

No Marketing or Promotional Messages

This program does not send marketing or promotional messages. Every message we send relates to a quote, policy, account or claim you are involved with.

Message Frequency

Message frequency varies based on account activity. We send messages only when there is something about your quote, policy, account or claim that requires your attention.

Cost

Message and data rates may apply. Any charges are billed by and payable to your mobile service provider. Contact your carrier for details about your plan.

How to Opt Out

You can cancel at any time. Reply STOP to any message to unsubscribe. After you send STOP, we will send you one message confirming that you have been unsubscribed, and you will not receive further text messages from us. If you would like to rejoin the program, reply START to resubscribe, or sign up again through our contact form.

Help

Reply HELP to any message for assistance. You can also reach us by phone at 602-851-1938 or by email at quote@securewayins.com.

Delivery and Carrier Liability

Carriers are not liable for delayed or undelivered messages. Delivery depends on your mobile service provider and network conditions, and we cannot guarantee that every message will be delivered. Text messaging is not a substitute for contacting us directly about time-sensitive matters. Supported carriers may change from time to time.

Privacy

Information you provide in connection with this program is handled as described in our Privacy Policy. No mobile information is shared with third parties or affiliates for marketing or promotional purposes.

Changes to These Terms

We may update these terms from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes take effect when posted.