Secure Way Insurance Agency

Legal

Privacy Policy

Last updated: July 29, 2026

Secure Way Insurance Agency(“we,” “us” or “our”) is an excess and surplus lines transportation insurance agency based in Arizona. We work with wholesale producers, retail agents and insureds. This policy explains what information we collect through our website and in the course of providing insurance services, how we use it, and the choices you have.

Information We Collect

We collect information you provide directly to us, including when you request a quote, submit an application, contact us or use our website:

  • Contact details such as your name, company name, mailing address, email address and phone number, including any mobile number you provide
  • Business and operational information needed to quote and underwrite coverage, such as fleet size, equipment schedules, radius of operation, commodities hauled, driver information and loss history
  • Policy and account information, including coverage selections, certificates, billing and payment records, and claim information
  • The contents of messages you send us and records of our correspondence with you
  • Basic technical information collected automatically when you visit our website, such as your IP address, browser type and the pages you view

How We Use Information

We use the information we collect to:

  • Prepare quotes, submit risks to markets, and bind, issue and service policies
  • Respond to your inquiries and provide customer service
  • Request additional underwriting information and documents or signatures needed to complete a submission
  • Issue certificates of insurance and process endorsements, renewals and cancellations
  • Process payments and administer billing
  • Assist with claims reporting and follow-up
  • Send account-related text messages if you have opted in to receive them
  • Maintain our records, operate our business, and comply with applicable legal, regulatory and licensing obligations

Mobile Information and Text Messaging

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We send text messages only to individuals who have opted in to receive them. Consent to receive text messages is never a condition of purchasing any product or service, and you may withdraw it at any time by replying STOP to any message. For full details of our text messaging program, including message types, frequency and help instructions, see our SMS Terms.

Sharing With Carriers, Underwriters and Service Providers

As an insurance agency, placing coverage requires us to share your information with others. We may share the information described above with:

  • Insurance carriers, managing general agents, program managers, underwriters and wholesale or retail brokers, for the purpose of quoting, binding, issuing and servicing coverage
  • Third-party administrators, claims adjusters and inspection or loss-control vendors involved in your policy or claim
  • Premium finance companies and payment processors, when you finance or pay a premium
  • Service providers and subcontractors who perform functions on our behalf, such as customer service, document delivery, email delivery, hosting and information technology support, and who are permitted to use the information only to perform those functions for us
  • Regulators, law enforcement or other parties where we are required or permitted to do so by law, or to establish or defend legal claims

We do not sell your personal information, and we do not share it with third parties or affiliates for their own marketing or promotional purposes.

Data Retention

We retain information for as long as needed to provide our services and to satisfy the legal, regulatory, tax, accounting and recordkeeping obligations that apply to insurance agencies, and to resolve disputes or enforce our agreements. Records of text messaging consent, including the date, time and disclosure text shown at the time consent was given, are retained for as long as we may need to demonstrate that consent. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.

Security

We use reasonable administrative, technical and physical safeguards designed to protect the information we hold against loss, misuse and unauthorized access, disclosure or alteration. No method of transmission over the internet or method of electronic storage is completely secure, so we cannot guarantee absolute security. Please do not send sensitive information to us by unencrypted email.

Your Rights

Depending on where you live, you may have rights regarding your personal information, which can include:

  • Requesting access to the personal information we hold about you
  • Requesting that we correct information that is inaccurate or incomplete
  • Requesting deletion of information, subject to the recordkeeping obligations described above
  • Opting out of text messages at any time by replying STOP, or unsubscribing from marketing emails using the link in the message

To make a request, contact us using the details below. We may need to verify your identity before acting on a request.

Children's Privacy

Our website and services are intended for businesses and for individuals aged 18 and over. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it. If you believe a child has provided us with personal information, please contact us.

Changes to This Policy

We may update this policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Changes take effect when posted. We encourage you to review this page periodically.

Contact Us

If you have questions about this policy or how we handle your information, contact us: